Planet Synergy, Inc. Client Benefits

Here's a quick summary of direct tangible benefits that property managers get from our virtual assistant services:

Here's a comprehensive explanation of our virtual assistance services benefits.

The single biggest and perhaps the most premium benefit of our virtual assistance (VA) service is the amount of spare time you get back
When your staff delegates us tasks such as ad postings, work orders/invoice processing and other administrative tasks, they (and you) will suddenly find a lot of precious spare time which you can use to obtain new clients, keep current clients happy and increase your market share
When our well-trained and experienced virtual assistants work in your business and you work on your business, the resulting synergy is truly compelling

Our VAs hit the ground running
When you work with our VAs you don’t have to spend time or a dime on training or retraining. That’s our job. Since we’ve been doing this for over a decade, we know exactly how to train our employees to get the job done right the first time. We train our VAs on new and best practices
You don't pay for our learning curve. Our VAs are fully trained in most of the popular property management software including Appfolio, Propertyware, PropertyBoss, Rent Manager, Buildium, Promas, Yardi, etc.

We understand that each client has their own way of doing things including entering data, specific payment dates, naming convention for files, processes, etc. With this in mind, we create client-specific checklists and instruction manuals for the tasks assigned to us so that our working methodology is streamlined and integrates seamlessly with the working processes of our clients’ internal staff
A custom procedures manual is created upfront and the actual training and work won’t begin till we receive your written approval of the procedures. This serves two main purposes. It helps our VAs do tasks right the first time, and it makes us process dependent rather than people dependent

Our VAs work out of our state-of-the-art (it really is!) office and this means you don’t provide office space, computers, printers, phones, copiers, desks or chairs

Rain, snow or shine, your work gets done. Since we cross-trains 3 or more employees on your tasks (at no cost to you), your work doesn’t stop or slow down if one of the VA staff members is sick or has taken time off. The backup VA jumps right in and performs the work without a glitch

You tasks get done while you are asleep, literally. Send us work as late as midnight Eastern Time and in most cases our VAs get it done before you enjoy your first cup of morning coffee
If you work with us on a continuous basis, most of your ad postings, web updates, and invoice processing tasks have an overnight turnaround time

Even in today’s slow economy it is hard to find quality employees that are dependable, trustworthy and have great work ethics

When you work with us you don’t have to deal with the hassles of recruiting, training, terminating and retaining employees
You have zero risk of someone quitting on you because we train multiple staff to perform your work
You don’t have to go through the unpleasant experience of terminating employees and worrying about lawsuits and workman’s compensation claims

Because of our scalable manpower and infrastructure, we can easily handle spikes and seasonal workloads.

Wouldn’t you rather spend 100% of your time on growing your business than dealing with ever-changing regulations such as FICA, social security taxes, Affordable Care Act , worker’s compensation insurance, federal/state unemployment taxes, OSHA compliance, Federal Fair Labor Standards Act, Rehabilitation Act, Pregnancy Discrimination Act, Age Discrimination Act, Civil Rights Acts of 1964 and 1991, Americans with Disabilities Act, Equal Pay Act, Family Medical Leave Act, Immigration Reform and Control Act, Employee Retirement Income Security Act, Health Insurance Portability and Accountability Act, Consolidated Omnibus Budget Reconciliation Act…and many other bureaucratic barriers that stifle your business growth?
You don't have to learn, implement or comply with any of this nonsense. All of this is our headache, not yours

Our VAs help you get and always remain on top of things. One of the first things you will notice is the gain in efficiency
We streamline and document your work processes and help you get organized with your paperwork and must-do chores
We manage your weekly, monthly and quarterly to-do lists like clockwork and get things done consistently and on schedule
We will even come up with better ways of doing things to increase your productivity

Our VA team digitizes your documents, invoices and records and archive them electronically in multiple places. This not only reduces the usage of paper, but it also helps in maintaining and safeguarding your client data in multiple secure locations
By backing up data remotely, our VAs help you get back on your feet quickly if you experience any catastrophic failure of your local computers, hard drives or servers

We have clients in the following states...