Company

We accomplish our mission by:

Helping entrepreneurs accomplish their American Dreams by providing success enhancing business growth and support solutions. Enabling America's small and medium enterprises (SMEs) compete effectively in the local and global marketplace. Improving the quality of healthcare services, providing better wellness information and reducing the spiraling costs of healthcare incurred by Americans. Enhancing the fundraising capabilities of nonprofit organizations; reducing their operating expenses and extending the reach of their charitable services.

Planet Synergy strives to be an organization that:

• Maximizes the success potential of goal-oriented entrepreneurs and growth-oriented enterprises.
• Enables its small business clients to reach their desired destinations by balancing their resource gaps and providing just-in-time non-core business process support services .
• Facilitates enterprises in creating sustainable growth, attain business independence and create wealth for all stakeholders.
• Strives to reduce costs, improve quality and transfers control of America's healthcare system to individual consumers by providing them easy access to smart, life saving preventive wellness information of high quality.
• Passionately helps America in maintaining its global leadership as a powerhouse of technological creativity and innovation, generosity and economic abundance.

Integrity and Trust

We say what we mean and mean what we say. We honor our word and keep our commitments. We are worthy of the clients' and each other's trust.

Individual Accomplishment

We believe individuals are capable of unlocking their unlimited potential and achieving big if they are provided space to think and act independently. At Planet Synergy we set the overall direction and give our employees total freedom to innovate and accomplish measurable performance goals.

Discipline and Accountability

We require everyone (including management) to set a personal leadership standard that's higher than anyone else's expectations. Driven by our vision, mission and relentless discipline, we lead by example and hold each other accountable for all our actions.

Dignity and Respect

We treat our employees, clients and partners with utmost dignity and respect. We recognize and appreciate the uniqueness of each individual. We value the contribution made and the synergy created by different experiences and perspectives.

Relentless Customer Service

We put the customers first. We are fanatically passionate about customer service because not only it is the right thing to do, but it's the only way we can grow and succeed. We start internally by treating each employee as a customer. We constantly communicate with our customers (internal and external) for 360°  feedbacks. This allows us to gather metrics and find ways to make our clients more successful by helping them deliver better value to their customers.

Innovation and Continuous Improvement

We create a work environment in which we look for new solutions and experiment with innovative ways to improvise continuously - even if they don't always work the first time. We recognize the need to be dynamic in meeting our clients' constantly changing needs.

Pursuit of Excellence

We strive for excellence in the quality and productivity of our work. Excellence is the result of a commitment from each of us to use all our intelligence, skills and compassion to do our best, all the time.

Anu Pai - President and COO

Anu has over 14 years of hands-on experience in the U.S. healthcare business. She has a B.S. in Pharmacy and graduated as a "Gold Medalist" from Mangalore University (India), for topping her senior year comprising over 200 students. She is a HIPAA certified licensed pharmacist in the states of Georgia and Tennessee.

Anu is a serial entrepreneur. She has successfully owned, operated and sold multiple businesses of her own in the past including the design and creation of handcrafted gifts and publication of personalized publications for children.

Her experience in technology includes start ups of multi-media customer contact centers. Anu has tremendous attention to detail, organizational skills and the ability to get things done. She is extremely focused and goal-oriented.

Her primary objective is to add significant tangible value to Planet Synergy's clients by helping them to achieve operational excellence and long term, sustainable business success. Her secondary passion is to develop innovative information technology enabled solutions to reduce the spiraling costs of healthcare, improve the availability and access of high quality health and wellness knowledge to American families, and improve service efficiencies of healthcare providers.

Raj Pai - CEO

Raj has over 17 years of enterprise project management experience in outsourced business processes, offshore/onsite end-to-end software development projects, engineering consulting, contact center operations, customer relationships and quality assurance.

In 1999 Raj started an information technology firm which was acquired by an Atlanta-based marketing firm in 2001.

Raj received the "Productivity Improvement Award" in 1995 from the U.S. Department of Energy for leading the development of an IT-enabled, ISO 9001-based quality management program plan for "FUSRAP," a federal environmental remediation program, which resulted in life cycle cost avoidances in excess of $20 million.

As a consultant, Raj has led numerous mergers and acquisitions audits on behalf of financial institutions and insurance companies. He has developed strategic marketing programs to assist international companies in establishing US operations.

Raj is a chemical engineer by education. He graduated with a B.S. from Bangalore University (India) and completed his Master's program from Tennessee Tech University. He is also an IBM certified e-Business professional and an ISO 9001 quality management auditor.

Raj is passionate about facilitating America in maintaining its global leadership in technological creativity and innovation. He believes that the best way to accomplish this objective is by helping American entrepreneurs and small businesses in the three critical business growth and success factors of customer acquisition, customer support and just-in-time IT solutions. He never quits on any challenge and lives by the adage "nothing is impossible". Raj aspires to make Planet Synergy a 24/7 virtual extension of ambitious enterprises in North America.

Awards

The U.S. Department of Energy Productivity Improvement Award - 1995

Tennessee Quality Interest Award* - 1996

Tennessee Quality Accomplishment Award* - 1997

Tennessee Quality Accomplishment Award* - 1998

Global Awareness in Business Award* - 1997, 1998

* Based on the Malcolm Baldrige National Quality criteria and personally presented to the principals by the Governor of Tennessee at a private banquet in Nashville, TN.

Careers

We are currently looking for a Sr. PHP web developer with details as given below. Should you be interested, kindly email your updated resume for the next step of evaluation against our requirement.

PHP 4/5, OOP, Advance Javascript, MySQL, XML, HTML, SOAP, Linux, Apache, Webservices

2+ years in Web Application

CVS, Bugzilla, Joomla, Drupal, Shell/Perl Scripting

Responsible for all aspects of code development related to web applications or online ecommerce solutions.

If your profile meets above skills or requirements, please email your latest resume to jobs@planetsynergy.com with Job code ITDev10 in subject line.

We are currently looking for a Sr. Drupal web developer with details as given below. Should you be interested, kindly email your updated resume for the next step of evaluation against our requirement.

PHP 4/5, OOP, Advance Javascript, MySQL, XML, HTML, SOAP, Linux, Apache, Webservices

2+ years in Web Application

CVS, Bugzilla, Joomla, Shell/Perl Scripting

Responsible for all aspects of code development related to web applications or online ecommerce solutions.

If your profile meets above skills or requirements, please email your latest resume to jobs@planetsynergy.com with Job code ITDevCMS10 in subject line.

Why Planet Synergy?

We start by seeing things from your perspective. Prior to designing your web site, content management system or a customer support helpdesk solution, we invest a lot of time to fully understand your strategic business goals and business drivers so that we plan effectively, choose the right tactics and do it right the first time and deliver a measurable ROI.

Planet Synergy's versatile programmers are experienced in Microsoft, Linux and open source platforms. Here are some of our IT proficiencies. We will be happy to demonstrate samples of our work in these technologies via a live, collaborative web meeting:

.Net 2.0, ASP, PHP, JSP, Cold Fusion, Perl, J2EE, HTML, DHTML, XML, e-commerce, e-business, Search Engine Optimization, Open Source programming, Ruby on Rails

Oracle, MySQL, SQL Server, MS Access, DB2

VB Script, Java Script, Perl Script

Flash, Visual Studio, Photoshop, Dreamweaver, Fireworks, PHP Maker, VS 2005, Net Beans 5.0

Joomla, PostNuke

AJAX, DOM scripting, XHTML, CSS, Blogs, Wikis, APIs, Mashups, Social/business networks

Microsoft SharePoint 2003, 2007

Here are the top ten business benefits that Planet Synergy's clients enjoy:

Focus

Planet Synergy has acquired domain specific knowledge and expertise through a combination of hands-on experience of servicing clients from varied industries, as well as by hiring the most knowledgeable and experienced manpower from specific industries.

We constantly innovate and improvise to develop new capabilities and extend our range of services and our domain expertise to cater to the ever changing needs and competitive challenges of our customers from various industries.