What’s the best way to mange your leads and contacts? Well, the jury is still out on that. Meanwhile here is a free online Customer Relationship Management (CRM) tool that I ran into recently. Zoho CRM is an online CRM application that’s loaded with fabulous features and best of all it is free for up to 3 users and $12 per month for each additional user. You can easily configure and customize it within minutes. Your data is not locked up. You can move it anytime. It seems to be well suited for managing the sales pipeline, tracking leads, opportunities, forecasts, multiple campaigns and completed sales. Zoho CRM also integrates with your web forms. This means leads from any touch-point on your website can directly go to your database. The data can be exported out in .csv format.
We have signed up for a free account to kick the tires and take it for a test drive. We will evaluate our results and report back in a few.
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